Shipping policy

Dad AF Society — Shipping Policy

Last updated: September 6, 2026

At Dad AF Society, we want getting your gear to be as easy as ordering it. Below you'll find everything you need to know about order processing, shipping, tracking, and delivery.

Order Processing

Orders are typically processed within [X–X business days] after your order is placed.

Orders are not processed or shipped on weekends or holidays. During product launches, promotions, or periods of high order volume, processing may take a little longer.

Once your order has shipped, you'll receive a confirmation email with tracking information when available.

Shipping Rates

Shipping costs are calculated at checkout based on your:

  • Shipping destination
  • Order size
  • Shipping method selected

Any available shipping options and their costs will be displayed before you complete your purchase.

Estimated Delivery Times

Delivery times depend on your location and the shipping method selected at checkout.

United States:
Estimated delivery: [X–X business days]

International:
Estimated delivery: [X–X business days]

Please note that delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, customs processing, or other circumstances outside our control.

Tracking Your Order

Once your order ships, we'll send you a shipping confirmation email containing your tracking information.

You can use the tracking number to follow your package directly through the carrier's tracking system.

If your tracking information hasn't updated immediately, don't worry. Carrier tracking can sometimes take 24–48 hours to show movement after the package has been scanned.

Incorrect Shipping Address

Please make sure your shipping information is correct before completing your order.

If you realize you've entered an incorrect address, contact us as soon as possible at:

[YOUR CUSTOMER SERVICE EMAIL]

We cannot guarantee that an address can be changed after an order has been processed or shipped.

Dad AF Society is not responsible for orders delivered to an incorrectly entered address.

Lost, Stolen, or Missing Packages

Once an order has been delivered according to the carrier's tracking information, Dad AF Society is not responsible for packages that are lost or stolen after delivery.

If your package appears to be missing:

  1. Check your tracking information.
  2. Check around your delivery location.
  3. Ask household members or neighbors if they received the package.
  4. Contact the shipping carrier directly.

If you still need assistance, contact us at [YOUR CUSTOMER SERVICE EMAIL] and we'll do our best to help.

Damaged Packages

If your package arrives damaged, please contact us at [YOUR CUSTOMER SERVICE EMAIL] as soon as possible.

Include:

  • Your order number
  • Photos of the damaged packaging
  • Photos of the damaged product

We'll review the issue and help determine the appropriate next step.

International Orders

International customers may be responsible for customs duties, taxes, or other fees imposed by their country's customs authorities.

These charges are not included in the product price or shipping charge unless specifically stated at checkout.

Customs processing times may also affect the estimated delivery date.

Shipping Delays

While we work hard to get your order to you on time, shipping delays can occasionally occur due to:

  • Severe weather
  • Carrier disruptions
  • Holidays
  • High shipping volumes
  • Customs processing
  • Incorrect or incomplete addresses
  • Other circumstances beyond our control

If your order is significantly delayed, please contact us at [YOUR CUSTOMER SERVICE EMAIL].

Contact Us

Have a question about your order or shipping?

We're here to help.

Email: [YOUR CUSTOMER SERVICE EMAIL]

Please include your order number whenever contacting us about an existing order so we can assist you faster.